The MD Utilities department will be scheduling visits to households across the region to replace and test water meter sensors, thus ensuring continued accurate and reliable meter readings.
Utilities Staff will begin these water sensor replacements in Flatbush and Smith in November and move to Poplar Lane and the Southshore communities in the first quarter of 2019. Click Here to download more information on the MD's mandatory water meter sensor replacement program.
The MD must gain access to your home in order to change out and reprogram your water sensor. This will be conducted by MD Utilities Staff through a combination of booked appointments and door knocking. To mitigate the inconvenience, Utilities Staff will make themselves available during evenings and weekends throughout the scheduled sensor replacement activities. In most cases, sensor switch-out and reprogramming will require no more than 15 minutes.
To facilitate the switch, the MD asks property owners to be aware of the location of their meters when booking appointments and to ensure unobstructed access to their water meters.
Utilities Staff will be using MD-marked vehicles and will have specific Municipal District ID cards to verify their identity.
Please note that this water meter sensor replacement is mandatory.
Thank you in advance for your patience and cooperation. For any questions, concerns, or potential installation issues, call the MD at 780.849.4888.